Pensions

A pension is a pot of money created to help you in retirement. The company pension scheme is a salary sacrifice scheme - meaning you sacrifice a percentage of your salary and this is matched by the business. The pension scheme is, provided by Royal London. Royal London is the UK’s largest mutual Life & Pension company.

How to join? 

You are automatically enrolled in the pension scheme after 3 months of service, but you can opt into the pension earlier if you wish. Royal London will also send you a new member pack outlining all enrolment timelines and next steps within 6 weeks of your start date. This policy document will include all details on the plan including information on opting out and opting in early.

Please see helpful links about the Royal London App below:

• How to download the app

Opting in Early

To opt in early, email [e-mail] with your desired start date (always the 1st of the month) and contribution percentage. Applications submitted before payroll cut-off dates are effective for that month; those submitted after take effect the following month.

Example:

• Salary: £30,000.00 (£2,500/month)
• Contribution: 5% (£110/month)
• Government tax relief: £15
• Zendesk contribution: £125
• Total to pension: £250

If you leave Zendesk, you can:

• Transfer to a new employer’s pension scheme
• Leave your plan as is, with no further contributions; funds will remain invested

**NOTE:** Update your address in Workday and with Royal London to ensure vendors have your correct address for correspondence.

Questions and changes

If you would like further information on how the pension plan works, please contact our pension consultants using this Form

Resources:

• UK Pension Change.xlsx4 KB